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Privacy Policy

This Privacy Statement is provided on behalf of the Indian Springs Calistoga. The Indian Springs Calistoga provides: hotel accommodations, restaurant space, conference space, function/meeting space rentals, and catering services.


PROTECTING PERSONAL INFORMATION

We restrict access to personal information to those who require it to provide and offer products and services to you.

The Indian Springs Calistoga employs extensive physical, electronic, and procedural controls to protect your personal information, and regularly adapts these controls to respond to changing requirements and advances in technology. We use a variety of proven protections to maintain the security of your online session. Firewall barriers, encryption techniques, and authentication procedures are just some of those techniques used extensively as a means of protection.


COLLECTION OF INFORMATION

The Indian Springs Calistoga collects contact information such as names, addresses, telephone numbers and/or e-mail addresses, credit card information, profile and preference data, and information about or relevant to your transactions with us. Such personal information may be collected, for example, when you make hotel reservations, purchase goods or services, send us an e-mail or request information about our products or services, establish a profile, enter a sweepstakes or contest, or respond to a survey. We ask for your personal information only if we need it and intend to use it to provide services to you.


HOW YOUR DATA IS USED

The Indian Springs Calistoga uses personal information about you to help us provide the superior service you expect. We may use this information to develop, offer, and deliver products and services; process transactions in your account; respond to inquiries or to fulfill legal and regulatory requirements.

When you visit our web site, we automatically recognize your Internet service provider, but you cannot be identified as an individual. We are also aware of the pages that you go to on our sites. In general, we use this information to improve the user experience and content on the site.
At times we will request personal information from you. This information will be used for the following purposes:

  • Fulfilling and confirming reservations or information requests
  • Providing promotional offers or electronic newsletters at your request
  • Other marketing and promotional efforts by the Indian Springs Calistoga


DO WE SHARE YOUR PERSONAL INFORMATION?

While we may share personal information with service providers that participate in furnishing our services to you, we do not sell or share personal information collected about you with anyone for their marketing purposes. Keep in mind that when you input your credit card information, your credit card companies will treat your personal information in accordance with their own privacy policies.

During the course of our business, we may share aggregated demographic and statistical information amongst the Indian Springs Calistoga business units that is not personally identifiable.


BUSINESS TRANSFERS

In the event that the Indian Springs Calistoga is merged with or is acquired by another legal entity, the personal information collected by the Indian Springs Calistoga may be transferred to that other legal entity as an asset.


LEGAL REQUIREMENTS

The Indian Springs Calistoga will disclose personally identifiable information without your permission when we believe in good faith that such disclosure is required by law, or is necessary or desirable to investigate or protect against harmful activities to guests, visitors, employees, or others, or to property (including this site).